LBMC Staffing Solutions, LLC

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Senior Field Service Technician 10717-8

Location : Nashville, TN
Job Type : Direct
Hours : Full Time
Required Years of Experience : 3-5 years experience in a technical role or field service role involving electrical and mechanical systems (or an equivalent combination of education and experience). Electrical and pneumatic machine experience preferred.
Required Education : An Associate's degree
Travel : No
Relocation : No
Job Industry : Manufacturing
Job Category : Engineering

Job Description :
Our client is a large machine manufacturing Company looking for a Field Service Technician to be part of their Team. Great opportunity for the right person! Domestic and International travel is required.  
Required Qualifications :

  • Troubleshoot and perform repairs and modifications on the mechanical, electrical, or software aspects of equipment at customer sites.

  • Remotely monitor systems to insure optimal product operations at customer sites through onsite and remote interfaces.

  • Provide support for both pre-and post-sales service work for equipment and systems pertaining to customers.

  • Document all customer contact. Write reports as needed. Record any issues from installs and service visits

  • Assist in the start-up, checkout, installation, and testing of new equipment

  • Instruct personnel at customer sites on the safety, proper operation, and preventative maintenance of equipment to improve efficiency of customer productivity

  • Assist with the development and maintenance of technical documentation including operator’s manuals, service manuals and training materials

  • Capture and provide feedback to R&D, Engineering and Manufacturing groups to improve product performance and service ability

  • Previous experience in PLC programming and troubleshooting automation equipment a requirement

  • Must possess working knowledge of TCP/IP network infrastructure, routing, and general Ethernet

  • Experience with robotics

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