LBMC Staffing Solutions, LLC

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Customer Service Rep-11589-5

Location : Franklin, TN
Job Type : Direct
Hours : Full Time
Required Years of Experience : 3-5
Travel : No
Relocation : No
Job Industry : Healthcare - Health Services
Job Category : Administrative and Support Services

Job Description :

The fast growing distributor is adding a Customer Service Rep as an integral and critical part of the company’s operations and have an attitude of cooperation with other departments, which together work to satisfy customer needs and deliver core value commitments to those customers.  This individual requires the exercise of independent judgement, critical thinking, problem solving, verbal and written communication and interpersonal skills.


 


 


Essential Functions


 


Assist Customers and Vendors with a variety of issues


Familiarity with many product lines from a substantial number of vendors


Familiarity with customer base


Communication with customers to clarify purchase intentions and answer a variety of customer questions regarding order


Research product for customer to cross reference for contract compliance and/or obscure items


Communication with vendors where necessary to ensure proper ordering, pricing and delivery of orders


Provide quotes for both manufacturers’ representatives and customers


Provide customers with order status and proof of delivery if necessary


Follow-up with customers to ensure satisfaction


 Assist order entry with product knowledge, questions and preparing quotes as required


 


 


Benefits Offered


·       Medical Insurance


·       Dental Insurance


·       Life Insurance


·       401K (after 1 year of employment)


·       Bonus



Required Qualifications :

 


Strong Relationship building skills


Distributor exp a +


Strong Communication Skills


Proficient MS Office skills


 


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