LBMC Staffing Solutions, LLC

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Accounts Specialist-Receivables-11120-6

Location : Nashville, TN
Job Type : Temp/Contract to Direct
Hours : Full Time
Required Years of Experience : 2+
Required Education : Associate's Degree in Business
Travel : No
Relocation : No
Job Industry : Healthcare - Health Services
Job Category : Accounting/Tax

Job Description :

The Revenue Customer Accounts Specialist is responsible for billing, cash applications, effective management, analysis and problem resolution related to the company’s outstanding customer accounts receivable. This position also handles the day-to-day operations of the Nashville location, as well as assisting other departments as needed. Other duties as needed to support the accounting department may be assigned.


Primary job duties and responsibilities include the following by area:

  • Maintain accurate client records.

  • Prepare and oversee customer billing process ensuring accuracy, completeness and timeliness. 

  • Work with business process owners to ensure compliance of key business process controls that the business owns impacting the accuracy, completeness and timeliness of billing the customer.

  • Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivable data to the AR ledger and general ledger.

  • Process accounts receivable payments and other incoming payments in compliance with financial policies and procedures, accurately posted and are accounted for.

  • Prepare bank deposits.

  • Manage customer accounts receivable portfolio to company’s aging targets

  • Facilitate payment of invoices due by sending bill reminders and contacting clients with a focus on aged account balance resolution and enforcing payment per contract terms.

  • Research and resolve customer disputes and complaints. Verify validity of account discrepancies by obtaining and investigating information from sales, operations, professional service department, and customers. Ensure follow up and closed loop resolution with internal team partners and external customers.

  • Resolve customer accounts by examining payment plans and payment history to determine if collection letters need to be sent out on delinquent accounts.

  • Generate financial statements and reports detailing accounts receivable status.

  • Analyze and interpret documents and contracts.

  • Onboard customers to ACH

  • Continuously communicate and follow-up effectively with sales department, operations, implementation team, and customers. 

  • Participate in improving processes in the entire revenue cycle that impacts billing, cash application, accounts receivable management through simplification, automation & various systems integration resulting in significant improvement in the revenue cycle efficiency and effectiveness

  • Assist with month end close process as needed.

  • Perform other duties as needed to support the accounting department.


Required Qualifications :

  • Associate’s Degree in Business, required. 

  • Two to three years hands-on experience in revenue cycle – billing, cash application, accounts receivable, required.

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